Users can access content through multiple methods
Provide at least two different ways for users to navigate to the same content within a set of web pages. This ensures that users who have different navigation preferences or disabilities can still reach the desired information.
Acceptance Criteria
At least two methods are available to locate a web page within a set of pages, unless the page is a necessary step in a process or results from a specific action.
Examples
• A website offers both a search bar and a sitemap to help users find specific pages.
• Navigation links are available in both a sidebar and a top menu.
Exceptions
Pages that are part of a sequence or process, such as a checkout flow, where multiple navigation paths are not practical.
Tips
• Consider providing alternative navigation options like search features, sitemaps, or breadcrumb trails.
• Ensure that navigation methods are easy to use and accessible to all users.
How to test?
• Verify that multiple methods are available for reaching the same content.
• Check if these methods function correctly and provide a clear path to the content.