3.3.1
Error Identification

Errors are clearly explained

Ensure that when errors occur, they are clearly identified and explained to users.

Acceptance Criteria

• When an error is detected in user input, the affected item must be highlighted or indicated.

• A descriptive error message must be provided to explain what went wrong and how to correct it.

Examples

• If a user enters an invalid email address, the field should be marked with a red border and a message like “Please enter a valid email address.”

• For a password field with insufficient length, display a message such as “Password must be at least 8 characters long.”

• When a form is incomplete, highlight the missing fields and provide specific instructions on what needs to be filled out.

Exceptions

• None specified. Always provide clear error notifications and explanations.

Tips

• Use clear, simple language in error messages.

• Ensure error messages are placed near the affected field or action to help users understand what needs to be corrected.

• Provide guidance on how to fix the error, such as examples or instructions.

How to test?

• Enter incorrect or incomplete information in forms and verify that errors are clearly identified.

• Check that error messages are descriptive and provide actionable guidance on how to resolve the issue.

• Ensure that error indicators are visible and appropriately placed relative to the input fields.